Shipping Method and Charges
We outsource product delivery service to established courier services of our choice. The relevant shipping fee for each order is clearly displayed on checkout pages. By confirming an order, you also confirm acceptance of the shipping charges.
While we want to deliver products to you as soon as possible, we have no control over the performance of the courier service. By placing an order, you agree not to hold us responsible for delayed shipment.
Products ordered are shipped out the next day, if stock is available. Shipment usually arrives at the destination address within 3 working days.
Products sold are not returnable, except under the following conditions:
- The product is visibly damaged
- The product does not match the original order
In the above cases, contact us within 10 days upon receipt of the products. We will send you the replacement using the same shipping methods at our own costs. At the same time, you will need to send us back the defective or wrong product at your own costs.